Top Seven Questions to Ask Before Hiring a Roofer or Remodeler

When it's time for a roof replacement, roof inspection, or home remodeling project, choosing the right contractor is one of the most important decisions you'll make. Any home restoration or remodeling project is an important undertaking. It's worth being protective of your investment and doing due diligence with potential contractors to ensure that you've got the right team for the job.

Before hiring a roofer or remodeler, here are seven essential questions to ask:

1. Are You Licensed and Insured?

Never hire a contractor without verifying their license and insurance. A reputable roofing company should carry both liability insurance and workers' compensation to protect you and their crew in case of accidents, and will be happy to provide evidence of their coverage upon request.

2. How Long Have You Been in Business?

Experience matters. While there are plenty of contractors that come right out of the gate doing incredible work, it's easier to check out the handiwork and track record of a business that's already been around for at least a few years. It's also worth asking how long the individual specialists of the business have been in the industry: if they've worked with other companies in the area, what kind of projects they've worked on previously, etc.

3. Can You Provide Local References?

Building off of the previous point, a contractor with a few years of experience under their belt should be able to provide customer feedback. A trustworthy contractor won't hesitate to share testimonials or let you speak with previous clients. If their work is quality, the majority of their reviews should reflect that.

4. Do You Offer Written Estimates and Contracts?

Always get the scope of work in writing. You deserve to know exactly what to expect before embarking on any home improvement project with a contractor. A professional contractor will provide a clear, detailed estimate that outlines costs, timelines, and materials. Anyone who gives vague, nonspecific quotes or refuses to commit to a contract is not your friend.

5. What Is Your Process for Roof Inspections and Remodeling Projects?

Whether you're hiring for a simple roof inspection or a major home remodeling project, understanding the contractor's process is key. Ask how they assess damage, how long projects typically take, and how they communicate updates.

6. What Warranties Do You Offer?

A reputable contractor will stand by their work and use high-quality materials backed by strong warranties. Make sure to ask about manufacturer warranties on materials and workmanship guarantees. Knowing your investment is protected brings peace of mind and helps keep you from losing a lot more money down the line.

7. Who Will Be On-Site During the Job?

Will the contractor oversee the project directly, or will it be subcontracted? You should be able to understand how their chain-of-command works and who to contact if you have questions. Ask who your point of contact will be and ensure that they'll be available to answer questions and provide updates throughout the job.

Choosing the right team for your home is a big decision. If you're looking for a reliable, experienced Kennesaw roofing company, look no further than Southern Elite Roofing. From professional roofing to full-service restoration and remodeling, our team is here to protect and enhance your home. We'd be happy to answer all of these questions for you - and more - to give you total peace of mind and assurance in the quality of our work.

Southern Elite Roofing is a proud, locally-owned Kennesaw roofing company. If you need top-tier roofing, remodeling, and restoration services, call us today at 678-335-5800 to schedule a free consultation!